PROFESSIONAL SERVICES
AutoRule is a genuinely unique combination of innovative technologies complemented by integral professional services.
AutoRule completely understands that both you as the customer and the users of your Transportation Management System will sometimes need a little extra help and the great news is that as an integral part of our service, we provide a UK help desk to service all your and your user’s needs.
On-boarding
Launching any new project without planning, design and training is a really bad idea, right?
The design and integration of your new Transportation Management System needs some careful thought, planning and initial configuration. The great news for you is that AutoRule provide detailed design consultancy services at every step of the way to guide you logically and effortlessly through the entire process before launch. We call this On-boarding.
Irrespective of the size of your Transportation Management System requirement, this upfront On-boarding design consultancy is provided as part of our service by AutoRule and at no extra charge. This is our upfront commitment to your success and ultimately the success of your business.
On-boarding services are completely bespoke and are provided from our UK Network Operations Centre (NOC) and managed by our customer service team, who have been specifically trained to provide a complete end-to-end launch service for our customers.
Our inclusive On-boarding design consultancy covers:
Analysis and implementation of your geofence boundary requirement for any facilities
- Training all your staff on the use of AutoRule technologies
- Transportation scheduling process design to match your exact logistics transportation requirements.
- Data capture designed specifically for your business requirements (on-site data capture services)
Satellite or topographical mapping of any facility for your specific business requirements (on facility tracking services)
- Branding your AutoRule service to reflect your specific requirements
For our customers our upfront On-boarding design consultancy provides a high degree of assurance before launch and with a Pay-as-you-Go model that is extremely attractive.
Training
Have you ever been told to watch web video or read an online manual, well this really is no substitute for good old fashioned face-to-face training, right?
The need for training genuinely is mandatory for you to get the very best from your new Transportation Management System and in fact, we won’t release an AutoRule system into production until your staff have been fully trained. This is our commitment to ensure your success.
AutoRule training courses cover all aspects of your Transportation Management System including:
- How to best use and get the best results from the drivers mobile App
- How to process scheduling events through the entire delivery/collection process
How to extract, manage, collate and interpret AutoRule’s ‘big data’
How to integrate AutoRule customer service support into your support services
Help Desk
AutoRule completely understands that both you as the customer and the users of your Transportation Management System will sometimes you need a little extra help and the great news is that as an integral part of our service, we provide a UK help desk to service all your and your user’s needs.
AutoRule’s Help Desk is part of our Customer Service Team provided by our UK Network Operations Centre (NOC).
On-boarding
Launching any new project without planning, design and training is a really bad idea, right?
The design and integration of your new Transportation Management System needs some careful thought, planning and initial configuration. The great news for you is that AutoRule provide detailed design consultancy services at every step of the way to guide you logically and effortlessly through the entire process before launch. We call this On-boarding.
Irrespective of the size of your Transportation Management System requirement, this upfront On-boarding design consultancy is provided as part of our service by AutoRule and at no extra charge. This is our upfront commitment to your success and ultimately the success of your business.
On-boarding services are completely bespoke and are provided from our UK Network Operations Centre (NOC) and managed by our customer service team, who have been specifically trained to provide a complete end-to-end launch service for our customers.
Our inclusive On-boarding design consultancy covers:
Analysis and implementation of your geofence boundary requirement for any facilities
- Training all your staff on the use of AutoRule technologies
- Transportation scheduling process design to match your exact logistics transportation requirements.
- Data capture designed specifically for your business requirements (on-site data capture services)
Satellite or topographical mapping of any facility for your specific business requirements (on facility tracking services)
- Branding your AutoRule service to reflect your specific requirements
For our customers our upfront On-boarding design consultancy provides a high degree of assurance before launch and with a Pay-as-you-Go model that is extremely attractive.
Training
Have you ever been told to watch web video or read an online manual, well this really is no substitute for good old fashioned face-to-face training, right?
The need for training genuinely is mandatory for you to get the very best from your new Transportation Management System and in fact, we won’t release an AutoRule system into production until your staff have been fully trained. This is our commitment to ensure your success.
AutoRule training courses cover all aspects of your Transportation Management System including:
- How to best use and get the best results from the drivers mobile App
- How to process scheduling events through the entire delivery/collection process
How to extract, manage, collate and interpret AutoRule’s ‘big data’
How to integrate AutoRule customer service support into your support services
Help Desk
AutoRule completely understands that both you as the customer and the users of your Transportation Management System will sometimes you need a little extra help and the great news is that as an integral part of our service, we provide a UK help desk to service all your and your user’s needs.
AutoRule’s Help Desk is part of our Customer Service Team provided by our UK Network Operations Centre (NOC).